Refund Policy

Last updated: May 2026

How to Request a Refund

To request a refund within the 24-hour window:

• Email hello@eatwithpurpose.ca
• Include your name and the email address used at purchase
• We'll process your refund within 1–3 business days
• Refunds appear on your original payment method within 5–10 business days depending on your bank

After 24 Hours

Because EatWithPurpose.ca delivers a digital product instantly upon payment, refunds are not available after 24 hours from the time of purchase. This is consistent with standard practice for digital goods under Canadian consumer protection guidelines.

Exceptions

We will always make it right if:

• You did not receive your meal plan due to a technical error on our end
• Your plan was clearly generated incorrectly (e.g. wrong dietary preferences applied)
• You were charged more than once for the same order

In any of these cases, contact us regardless of the time elapsed and we will resolve it promptly.

Chargebacks

We ask that you contact us before initiating a chargeback with your bank. We respond to all refund requests quickly and genuinely want to make things right. Chargebacks that are filed before contacting us may result in your email being flagged in our system.